Mired by poor decisions and terrible leadership - Anonymous employee Toaster Employee Review

- Leadership: where do I even begin? Cliquey, unorganized and unprofessional. They want things done their own way, which is typically a way that most people would think is backwards or illogical. They avoid confrontation at all costs, which means there's a lot of subtle passive aggressiveness or lackluster attempts at transparency. They are ill-equipped to run a US office even though they have been doing so for the past 7+ years. - The real leadership from London has never made any attempts to communicate with anyone that's not leadership in each of their branches. They also seem ill-equipped to run a company, from the little I've seen/heard of them. - Most importantly, they have a toxic relationship with most of their clients and (at the time of this review), do not employ strategists or account managers, meaning there is very little room to justify creative/strategic thinking. They prefer to maintain client relationships that consist of just doing what the client says and getting paid for it. - Very, very little room for growth within the company, mostly because it's so small. - If they try to sell you on "a company trip to Ibiza", it's a lie that will never, ever happen. Don't buy it.