Popular Table - Regional Sales Manager Toast Inc Employee Review

1.0
23 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Competitive pay, remote options depending on your role

Cons

Leadership are the cool kids, and unless you’re one of them, you have no job security. They promise you the world and then go behind your back to promote their friends and you get left in the dust. They say it’s the long game, but if you don’t meet quota one quarter they’ll push you out and question you as a leader. I’m watching it happen every day. Stay away if unless you’re friends with someone high up here, or your love being constantly micromanaged. They invested millions in the wrong areas including international, hotels, and enterprise. Now they are punishing the people who were asked to sell in those areas. Disgusting. They will tell you to sell the products that don’t have the right integrations, and they will force you to tell stories to customers with using fake metrics and ROI. Toast used to be a great place to work. Truly. But at this stage, even the customers are vocal about all the issues present.

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Toast Inc Response
2y
Thank you for sharing this feedback. I'm disappointed to read this review, as what you've described here does not align with our values or the experience we aim to provide for all employees. Since your review indicates that you're a current employee, I'm hopeful that we have an opportunity to address some of the challenges you're experiencing. If you are open to discussing further, I encourage you to reach out to your People Success Partner. Thank you for all that you do to support the restaurant community.

Explore other reviews about Toast Inc

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

Cons

Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

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Toast Inc Response
5d
We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
1.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

None as of 2026, use to be a great place to work.

Cons

There has been a noticeable pattern of pattern of experienced, tenured reps exiting at a rapid pace, Constant structural changes, shifting comp plans, an evolving expectations create instability. Performance standards continue to rise while territories continue to shrink and market conditions continually become more challenging. Not enough business to go around so rep and different teams are fighting over business. Quota attainment is at an all-time low and competition is tougher than ever. Sales teams recycle every year now, solid reps are fired because territory can't handle quota and new reps come in then are pushed out as soon as they are fully ramped. IF YOU ARE CONSIDERING JOINING AS A SALES REP, HIGHLY RECOMMEND YOU LOOK SOMEWHERE ELSE. THE OTE ON LINKEDIN IS NO LONGER EVEN CLOSE TO WHAT YOU WILL MAKE. Leadership is atrocious and mid level management is even worse. UNLESS YOU ARE COMFORTABLE OPERATING IN A HIGHLY VOLATILE SALES ENVIRONMENT WITH LIMITED LONG-TERM SECURITY, THIS IS NOT A COMPANY I WOULD RECOMMEND JOINING AT THIS TIME.

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