One word - Sweatshop - Account Executive Toast Inc Employee Review

2.0
23 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Company culture, hybrid work, fun people

Cons

Everyone I know who has heard of Toast, knows someone at Toast, or has worked at Toast has used the same word to describe this place - Sweatshop. They should seriously start outsourcing their sales roles to other countries at this point the same way they do with the people who manufacture the devices in China. Good product, terrible labor standards and moral objective. It’s sickening to me that they lure in people with college degrees to make what, 38k after taxes? Ew! Stay away from any sales job at this company. Everyone leaves here at some point…typically their breaking point

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Toast Inc Response
4y
This was a very disappointing review to read, and I'm sorry that this was your experience at Toast. We are very proud of the sales program we have built here, and seek to give Toasters every opportunity possible to grow their careers. Our robust sales enablement program, internal mobility opportunities, and managerial training programs are just a few of the examples of ways that we empower employees to do their best. In addition to that, we offer many company-wide benefits, like employee wellness programs and flexible paid time off, to ensure Toasters feel balanced and well-supported. I'm not sure when you left Toast, but I can share that we regularly review our compensation and total rewards philosophy to make sure we are offering employees competitive packages that reflect the deep appreciation we have for their dedication. It seems you may have more to discuss; please feel free to reach out to me directly if you would like to share further. - Joe Starzec, VP of Sales

Explore other reviews about Toast Inc

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

Cons

Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

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Toast Inc Response
2w
We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
4.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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