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      Toast Inc

      Engaged employer

      Toast Inc reviews

      Horrible work life balance and micromanagement - Senior Sales Executive Toast Inc Employee Review

      1.0
      23 Nov 2021
      Senior sales executive
      Recommend
      CEO approval
      Business outlook

      Pros

      -Great product. -The benefits are decent -Great co-workers -Great company

      Cons

      -Depending on who you report to; you will work round the clock. Good luck taking time off, the unlimited PTO is a Joke. -Metrics and goals are set by those who have never done the job. -If you suffer from mental health or have serious anxiety; please stay away. -The management team is very unprofessional, they will slack and text you after-hours. - Management constantly adds more and more to your plate while requiring you to perform at a higher clip. -Very cliquey, feels like a popularity contest. If you miss quota the month before your manager will abandon you or immediately put you on an extensive PIP so they can cover their back. You will constantly feel expendable.

      avatar
      Toast Inc Response
      4y
      Although this review was difficult to read, I am incredibly appreciative of your feedback. Since you are a current employee, I want to take the opportunity to make this right. There's a lot to unpack here, and I want to make sure we fully understand your situation. Please put time on my calendar or your people success partner's calendar to discuss further. Thank you for your many years as a dedicated Toaster, and I look forward to connecting soon. -Joe Starzec, VP of Sales

      Explore other reviews about Toast Inc

      5.0
      28 May 2026
      Customer care specialist ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

      Cons

      Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

      avatar
      Toast Inc Response
      1w
      We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
      4.0
      8 Jun 2026
      Sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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