Toast is the place to be if you want to truly love coming to work every day. - Anonymous employee Toast Inc Employee Review

5.0
21 Jan 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing start-up culture. Eclectic group of people that all have something to bring to the table. Work life balance is very much encouraged with unlimited PTO and wellness benefits - Toast really cares about the well being of its employees. The (Omaha) office is beautiful AND environmentally friendly (we compost!), which makes it really easy to be there for 8 hours a day.

Cons

With Toast’s incredible growth, there are a lot of growing pains/systems changing rapidly. Definitely not the type of workplace for someone who is adverse to change and can’t go with the flow.

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Toast Inc Response
7y
I love everything about this review, especially what you shared about everyone having something unique to bring to the table. I think that's my favorite part of working at Toast- getting to collaborate with such an eclectic and talented group of people. Thank you for sharing! - Jackie Steele, Sr. Director, People & Culture

Explore other reviews about Toast Inc

5.0
17 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

WFH, Benefits, Good Coworkers, Office is nice,room to grow!

Cons

Not much, but raises are not the best unless you get promoted.

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Toast Inc Response
2mo
We’re delighted to know you’re enjoying your time at Toast. Thank you for sharing your review!
4.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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