High growth - Anonymous employee Toast Inc Employee Review

3.0
3 Dec 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Culture is great, everyone is young and eager.

Cons

High growth comes with a lot of growing pains. Feels like management can’t make up their minds on where to improve the business. Everyone works all the time, feels like you can never get away or take time to de-stress.

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Toast Inc Response
7y
Thank you for sharing! I can certainly empathize with some of the growing pains. I'm working closely with the leadership team to continue making improvements on this front. Hopefully the most recent announcements about the wellness stipend, sabbatical, and 401K match are signs of positive change. We are deeply invested in making Toast a great place to work, and I promise that there is more to come in 2019. - Jackie Steele, Sr. Director, People & Culture

Explore other reviews about Toast Inc

5.0
17 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

WFH, Benefits, Good Coworkers, Office is nice,room to grow!

Cons

Not much, but raises are not the best unless you get promoted.

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Toast Inc Response
2mo
We’re delighted to know you’re enjoying your time at Toast. Thank you for sharing your review!
4.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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