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      Tivly

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      Awesome customer service career - Bilingual Customer Service Representative Tivly Employee Review

      4.0
      13 Oct 2025
      Bilingual customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Love it here. Feel like family. TBH, if you are not a people person then this is not the job for you. You accrue pto and sick time every pay period.

      Cons

      1. con is if you are on inbounds there is a season when you are on back to back calls. 2. low pay

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      5.0
      21 Jul 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      -Work life balance -Growth … show up, do your job, & you can move up & they always recognize hard work -Culture … best company culture I have experienced; supportive & thoughtful -The work is easy, you know what to expect each day - Stability; never have to worry about hours being cut or contract ending b/c this position is permanent directly with the company

      Cons

      - Pay is low for the economy & rising inflation but it seems like they are working to make this better - Call center is very separate from the higher execs. Wish we would hear from them more

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