Pros
- The people doing the actual work (Sales, SCs, Partnerships) are all great to work with and willing to help you and collaborate toward a solution and best practices - The health benefits and salary - Mid-level managers are wonderful people and colleagues - Great product/service with the few API integrations it has - There is solid diversity at Tipalti
Cons
- Revenue numbers achieved by IC's apparently don't matter when laying off 11% of the organization. If you want a job at Tipalti, just suck up to your managers and do work that isn't relevant to numbers or revenue and you'll secure your job here. - Company had a record year in 2022, the revenue number was hit and they have a 99% customer retention rate. For a company that is valued at greater than $8 Billion, it's amazing how anyone can make the decision to lay off anyone - They hire you to be the expert but when you give constructive feedback on how we can be better, try to collaborate toward a solution, or find a path that will work to hit your numbers, you're ignored or gaslit to be made to feel that you're not doing enough - There is a department head at Tipalti that has no business being in a management role. They are unqualified, do not know how to lead, and play favorites based on gender and/or age. When you ask for guidance or strategy they don't provide adequate feedback or assistance to move the needle cross-departmentally. When you book time with them, they won't pay attention, they will be doing other work instead of being engaged in a conversation with you. - Good luck trying to figure out what the strategy is. Whenever you try to collaborate or get direction from upper management, they don't even know what's going on. - Quotas? Forget it, you're never going to hit quota unless your territory is in a major market (NY, CA, TX, FL, IL) or a territory that is heavy in clients utilizing NetSuite or Sage. Your quota ends up being based off of mature territories and integrations. - COMPLETE LACK OF COMMUNICATION. EVERYONE IS WORKING IN A SILO - Product team doesn't talk with one another and the rest of the Tipalti org. Sales and the partnership team cannot get any direction to target their markets because no one knows what is being built or what our capabilities are. Conversations held with the product team are forgotten days later and you end up having to rehash what you've already talked about days prior. - I understand startups are all about ambiguity but this is to the extreme - the rules and capabilities of the service and pricing are changed by the minute and it isn't communicated across the organization leaving sellers with a lack of confidence when selling Tipalti outside of a NetSuite and Sage Intacct deal
