Great Product, most awesome Support - Technical Support Engineer Tintri Employee Review

5.0
23 Apr 2018
Recommend
CEO approval
Business outlook

Pros

I have been working as Technical Support Engineer. The product is great and customers love it but what I am very proud is about Tintri Support. We truly go above and beyond to make sure customers' issue is resolved in timely manner and they are satisfied. I don't think you will find such a great Support team in any other companies.

Cons

Unfortunately due to financial issues and recent lay offs, the moral has dropped. The C level did horrible job and after they screwed things, they left the company too. Hope our new CEO will bring some positive changes.

Explore other reviews about Tintri

5.0
3 Sept 2021
Recommend
CEO approval
Business outlook

Pros

Great work environment, Awesome management, Career, job, and skills growth, Not too automated, Great PTO and Benefits, Cool work laptops, Fair salary options, Nice co-workers will turn into family.

Cons

Safety hazards, not-too-clear communication from outsourced hires, sometimes heavy work loads, team/platform budgets sometimes have to continue begging.

3.0
12 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Remote job, work from home. Fairly well established support process.

Cons

The parent company wasn't looking for sustainable support process.

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