5.0
16 Oct 2012
Current employee, more than 1 year
Toronto, ON
Recommend
CEO approval
Business outlook
Pros
Their hospitality strategy for customers by following the FIve W's, which are Welcome, What, Work, Wow ( help older ppl or give free tim bits for babies or kids to get a "wow" from customer) and Wave as to say bye waving n smiling.
Cons
there aren't really any downsides but as in my experience they need more workers during overnight shifts and enough bakers to substitute.