No longer the brightest jewel - Team Manager Tiffany & Co. Employee Review

1.0
9 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Made some great connections over my time at Tiffany.

Cons

The LVMH takeover has robbed Tiffany of everything positive the company ever was. Sales Targets are not achievable and goals constantly change retroactively. Client Advisor pay structure means with goals set so far out most make half of what they earned pre-LVMH. Communication is almost nonexistent and when it does come contradicts other communications. Policies change constantly regarding delegation of authority, time off, best practices, and escalation. There is so much turn over in all areas there is no continuity in projects both client facing and corporate. There is no exclusivity anymore unless you come in stating you want to spend a million + and can prove it. Events are last minute and thrown together. Long time clients are snubbed for having consistent spend but not increasing the number of zeros in their purchases year over year. Quality of product, both manufacture and repair is a joke- it is only a matter of time before some expose brings to light that Tiffany uses outside vendors for the majority of repairs and much of its new product. Including non-Tiffany manufactured components to do so. Timeframes mean nothing. The company atmosphere is toxic filled with threats of disciplinary action including job loss. The employees grade “or else” is used in regional meetings and touch bases, when they actually happen. Fear is rampant because you never know what the newest directive will be and Client Advisors and Operations Professionals are baited to be at odds. Do not work here until senior leadership changes.

Explore other reviews about Tiffany & Co.

5.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, great culture, great WLB. Great name to have on your resume as a consultant.

Cons

Very little path to FTE

1.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There's never been any pros.

Cons

Greedy company that takes away from their employees every year. Client advisors make less and less every year. You are not human to this company, you are a server and you are disposable. My experience was at the 3 story Royal Hawaiian store. They praise you for overworking yourself, only time you'll get that.

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