Unfortunately the execution of the aforementioned ideas is sadly lacking. TierPoint falls into the same trappings as other tech companies as of late, making false promises about the ability to work at home. Usually any promises made are intentionally vague as to be easily reneged on at a whim, this will happen eventually. Beyond this management relies on personal biases to determine attitude towards staff. Performance and or technical acumen matters not if your management comes up with an arbitrary reason to dislike you that day. This poisons productivity at large and feels like a tragic missed opportunity. Gradually good ideas turned into stiff micromanagement, and team leads turned to stereotypical middle management. The optimal team lead served as a resource for technical staff to consult on customer service issues, technical oddities, and nuanced internal processes. This turned into leads being sourced from staff that failed at a technical level, and were then utilized as middle management to browbeat staff at every step of the work day and parrot the messages of upper management. Ultimately many decisions and promotions of woefully unqualified staff happened to benefit the careers of management and not that of the business as a whole. If you want to work in a fast paced technical environment offering exposure and training in various technology stacks and plenty of opportunity for advancement based on your quality of work, technical experience, and communication skills look elsewhere as you'll be disappointed here.
