A Phenomenal Place to Work - Support Agent/Social Media Coordinator/Head of PPC TickPick Employee Review

5.0
18 Apr 2017
Recommend
CEO approval
Business outlook

Pros

Quite frankly, there is no better work environment that one can be lucky enough a part of, and that's why I become so braggadocios whenever I get asked about what I do. We get lunch paid for every day at the office (and dinner as well if you're working the later support shift), we have a budget for snacks and amenities that the vast majority of other places simply don't provide, and we have regular company-sponsored happy hours that let everyone unwind and become tighter as a team in the process. A ping pong table doubles as our conference table. If you close your eyes, you can just about picture the quintessential startup. We are a company that is about building on the great things that have already been accomplished while pushing the envelope to stay innovative at the same time, and as a result we're one of the fastest growing private companies in the entire country (named by Inc. as the 90th fastest growing private company in the US in 2016). That's something I feel proud of and will continue to as we keep building and challenge other competitors in the industry. It is an extremely thoughtful approach to hire new members of the team because of how delicate a process it is to find employees that are not only qualified for the role that they're hired to do, but also how well the incumbent members of the team feels a prospective employee will fit in within our culture. That's not to say it's anything but an inclusive environment, here, but we know what kind of personalities will fit the job description. At the end of the day, we all have each other's back at TickPick, LLC, and that support has fostered an excellent place to walk into each and every day of work.

Cons

Being that we're a business that never truly sleeps (live events are happening all around us nearly every waking hour of every day in the Continental US and Canada), there are some odd hours and shifts that need coverage (within reason). This is something that has been mitigated as we've an increase in staff size and will only become less of an issue for everybody as they put in their time in times ahead to get the ideal schedule for them. While working some holidays obviously isn't ideal, they're more than fair here about divvying it up.

Explore other reviews about TickPick

5.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Everyone is welcoming, easy going, nice stability

Cons

not much, unless you want hypergrowth

1
1.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

• Minimal technical barrier to entry. • The brand name carries some weight, though the internal reality is crumbling.

Cons

• Documented Churn & Systematic Layoffs: The company operates on a "burn and churn" cycle, frequently liquidating ~33% of the headcount (including entire Data and Front-End departments) to mask fiscal mismanagement. Job security is zero. • Erosion of Engineering Standards: Technical seniority is disregarded. Management utilizes AI-driven tasking as a punitive tool to enforce compliance. Product Managers with zero technical background ship production code, leading to massive technical debt and a "garbage-in, garbage-out" cycle. • Gambler’s Leadership & Strategic Bankruptcy: There is no product roadmap. Since new regulations neutralized their "no-fee" competitive edge, the business model has collapsed. Leadership relies on "surface-level" acquisitions to fabricate growth metrics for investors. • Exclusionary & Hostile Culture: The "Work Hard, Play Hard" mantra masks an exclusionary demographic bubble. Success is determined by "political performance" rather than code quality. Management openly discusses hiring candidates to "pitting them against each other" for stagnant wages. • Failed Executive Retention: Tier-1 leadership (including Senior VPs from top-tier firms like Squarespace) cannot survive the internal friction. If industry veterans are pushed out by the CEO’s ego, standard engineers have no path to success.

2
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