Pros
There are some genuinely good clients and interesting work, and a few kind, capable people. That said, don’t let the quality of the work or client list blind you to the reality of the environment. It’s hard to understand how the business retains anyone beyond a year. The good people I worked with were largely trying to survive the same conditions, and they have all since left.
Cons
This business operates through control, hierarchy, and a clear imbalance of power. In my experience, leadership relies on intimidation and manipulation, creating an environment that feels emotionally unsafe. What is presented publicly bears little resemblance to the internal reality. Anyone considering working here should pay close attention to the consistent feedback shared by former employees. There is a strong culture of silence. People quickly learn that questioning decisions, raising concerns, or challenging behaviour is risky. Compliance is rewarded. Honesty and integrity are not. Over time, this suppresses open dialogue and entrenches unhealthy dynamics. The work environment is mentally and emotionally draining. Long hours, constant pressure, and unrealistic expectations are normalised. Boundaries are routinely ignored, and people are pushed well beyond reasonable limits. When burnout occurs, responsibility is placed on the individual rather than acknowledged as a systemic issue. Staff turnover is ongoing and severe. People leave frequently, and departures are treated as inconveniences rather than indicators of deeper problems. The underlying reasons people leave are consistently ignored, despite being driven from the top down. The business struggles to retain staff, and the churn is not accidental. It is the result of how people are managed and treated. One of the most damaging aspects is the constant reframing of reality. Harmful behaviour is justified as maintaining standards. Control is presented as care. Behaviour that feels cruel is labelled performance management. Over time, this causes people to doubt their own judgment and lose sight of what a healthy workplace should look like. If you're considering a role here, speak to former employees, not current ones. Many people still inside the business can’t speak freely. The gap between the external narrative and the lived internal experience is significant. This environment does more than exhaust people. It erodes confidence, distorts self perception, and leaves lasting damage. What follows is the difficult work of rebuilding yourself and finding a new role, hoping it will be nothing like this one.