Poor management and toxic work culture - Sales Thought Machine Employee Review

1.0
12 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Pay is relatively good but thats about it

Cons

Company direction and priorities are often unclear and change frequently Limited strategic support from senior management Sales is not sufficiently recognized or empowered within the organization Commercial efforts feel secondary to engineering priorities The company is heavily engineering-driven, with limited sales focus at the top HR is poorly functioning, unstructured, and inconsistent in handling processes and employee matters

Explore other reviews about Thought Machine

5.0
15 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good culture and interesting problems

Cons

keep up the good work

2.0
6 Nov 2023
Recommend
CEO approval
Business outlook

Pros

My manager and team were awesome, the culture is friendly but that's the main bright spot here.

Cons

The C-suite's recruitment strategy in expanding the team across the US, North, and South America seemed promising at first. However, they ended up letting many of us go right before the one-year mark, despite the inherent complexities of our product and sales efforts. The deal maturity and sales cycle are notably long, especially when dealing with core product replacements in the banking industry, which are time-consuming, expensive, and complex due to the transition from legacy systems to modernized cloud architecture. While several factors have contributed to the company's situation, it's important to note that the company is well-funded. At the beginning of the year, we were assured that there was enough cash in the bank to sustain us for a few years. However, we were recently informed that our investors are dissatisfied and want their money back. Many of us were actively engaged in our roles, supporting key commercial team reps who were driving significant momentum headed into 2024. It is indeed unprofessional and unjust to lead us to this point and then abruptly let us go. What truly exacerbated the situation was the timing of these layoffs, just days before our shares vested. This is not only unethical but also contradictory to the company's stated values and work policies. The actions of the leadership have eroded trust, and it's advisable to exercise caution and consider other options.

17
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Thought Machine Response
2y
Thank you for sharing your feedback. The decision to let go of team members is always challenging, and we acknowledge the personal impact this has had on you. Looking ahead to the new year, we're pleased to confirm strong investor support and positive company performance. With our organisational structure now in place, there are no further plans for headcount reductions. We are pleased to hear that you found the company environment friendly and that you had a positive experience with your supportive manager, as we believe our company culture is one of our greatest assets.
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