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Therapy Matters

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Easy, but lacking in support - RBT - Registered Behavior Technician Therapy Matters Employee Review

3.0
29 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Easygoing, great coworkers. Chill schedule. Clean clinic

Cons

Unprofessional HR. lack of support from BCBA’s.. as there’s only one BCBA that supported about 15 of us RBTs. no guaranteed hours if a client cancels you get cut. admin time is not even an option here.. if you need to spend an extra hour staying after your client.. note sessions are paid out at minimum wage… SMH

Explore other reviews about Therapy Matters

5.0
1 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Friendly staff and good pay

Cons

Needing to share office space and schedule around others schedules

2.0
25 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Paid meetings Flexibility in schedule

Cons

Therapy matters can not retain good therapists. Their pay at 35 an hour is significantly lower to other agencies, which offer upwards of 50 or more an hour. TMI is on a tier system - if you drive father away you get 2 dollars more an hour. It’s not worth it. They also don’t offer a gas stipend. The scheduling team and HR rep wouldn’t respond to emails. I had clients whose parents were unresponsive for months and they wouldn’t release their hours or take them off my schedule. They have a very relaxed attendance policy, I would have sometimes up to ten cancellations a week, which made for a very unsteady paycheck. At times I offered to work Saturdays and Sundays to be able to pay my bills. They were more focused on expanding the company then retaining therapists. The system they use for progress reports took almost an hour to do one quarterly report.

3
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