Pros
I got to work with some of the best people in the industry, who were passionate and highly skilled. Company benefits were great, including an unlimited PTO policy, and a decent work/life balance.
Cons
Since Francisco Partners acquired TWC, there has been nonstop layoffs. The loss of institutional knowledge has been a determent to this company. I watched people who were invested in working here for 10 or more years be laid off in a blink of an eye. The culture has shifted to one that favorites contractors over investing in full-time employees, and instead of promoting from within, executives would rather lay people off in order to hire their own people. Aggressive and unrealistic company goals have put unnecessary pressure on already hard-working employees.