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The Visual Brand

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Stay Far, Far Away - Anonymous employee The Visual Brand Employee Review

1.0
2 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This list is SUPER short: The location, office itself, and pay are good. The team while I was there was talented and fun to be around

Cons

The fact that this is (still) a 'legitimate', running business is beyond mind-blowing. The whole operation must be completely funded by debt. There's just no way that the numbers work given how little the agency charges for its services (see: numerous, spontaneously agreed-to, pro-bono projects at any given time), how often projects go beyond scope (and timeline) and how much the company must pay out in expenses on the monthly basis. Management knows hardly anything about how to run a business, even in the most fundamental sense of charging against time spent by its (hugely unfortunate and poorly treated) workers. To compensate, immense amounts of work are loaded onto a small team that, while talented, does not have even close-to-enough time and resources to get everything done, with new projects rolling in on an almost weekly basis. Undercharging and overpromising on deliverables and timeline sets the stage for all strife, stress, and misery experienced in this office (which is perpetual). Management fancies it(him)self a genius, but must be one of the most incompetent, illogical, and delusional individuals one could ever encounter in work (or normal daily) life. Creatives are granted absolutely no freedom to **create** anything, and are instead treated like pawns, carrying out the usually altogether-absent, but ALWAYS incomprehensibly-terrible direction of management, who changes his mind, denies previously-given direction, and straight-up lies to their faces every. single. day. This is not to mention that even getting paid on time - or even at all - is not promised. Pay has been withheld for days (even a week) for either financial reasons, or because of personal, childish grudges held by management against employees trying to stand up for themselves or their work. There is so much more to write that can't fit within this entry field that is wrong with this place. Management is horrifying immature, psychologically sick, and beyond disrespectful to its employees, while trying to keep them around with false promises of raises, meaningless gifts, a few big-name clients (that end up ultimately disappointed) and guilt/fear tactics. If you don't like being lied-to, disrespected, worrying about the future of your job (and your company), getting bullied, doing work over and over again with zero independence/ownership, and wondering if you'll be able to pay the bills for the month since your check is 4 days late, stay far, far, far away. **Please note that in ratings below where no stars appear, this is because not even one star can/should be given.

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The Visual Brand Response
8y
This hurtful review is neither based entirely in fact (we don't typically ever pay our employees late, nor are we funded on debt), or in the reality of running an independent agency - it is also not from a recent employee - just one that apparently has an axe to grind, and did not have the courage to speak their mind directly. Because I believe it is something we all must do, we do occasionally do pro-bono projects - for non-profits. Employees are paid for this work, so the only one "giving" is the company - and there is no write-off for this, nor should that ever be the motivation. We charge a fair rate for what we charge for - we are neither the cheapest or most expensive - and obviously we aim to make sure we have enough to cover the costs of doing business. "Creative freedom" is something we all hope for, but unless you are a successful fine artist, not often completely available in the commercial world. We do are best to try to provide fresh, well-executed ideas always, and do our best to guide clients towards a solution that takes advantage of what they hired us for. My name is connected to everything we deliver here, so I do care about it, and will provide direction - based on both my understanding of the need and tenure as a creative professional. I always invite (and enjoy) challenge and questions, and will often be persuaded by a thoughtful argument. "Malicious compliance", or taking direction you don't understand or agree with is never a healthy way to live, or grow professionally. I believe most of my work relationships are built on trust and mutual respect and understanding. As this disgruntled person notes, then contradicts themselves, we do offer very fair pay, have a good track record of providing raises, and do provide other perks and signs of gratitude, whether they are appreciated or not. What usually triggers reward is an employee that not only does great work, but shows they actually care about what they do. While I would not ever claim to be a perfect person, I do believe I have been successful because I care, I tell the truth, and also always try to be better.

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5.0
6 Apr 2022
Anonymous freelancer
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CEO approval
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Pros

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Cons

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Pros

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Cons

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