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The UPS Store

Part of UPS

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It’s Cool, But Could Be Better - Sales Associate The UPS Store Employee Review

3.0
10 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Once you learn everything, the job is pretty simple, and the people you work with are usually cool. You get to help all kinds of customers, and the pace keeps things from feeling boring.

Cons

The pay doesn’t always match how much work you’re doing, and some days get super busy. The whole vibe can really depend on who’s managing that day, and there aren’t many chances to move up.

Explore other reviews about The UPS Store

3.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It's a job. More pleasant and cleaner than fast food for what it's worth. Small business environment (since most stores are franchised) may either be a blessing or a nightmare depending on the owner(s) and management.

Cons

Extremely hectic and high-pressure work environments. Job responsibilities are more or less everything to do in such stores. Experience can vary wildly by franchise management. Arguably greater work stress and responsibility than comparable retail jobs for significantly less pay.

4.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Each store was franchised, so everyone's experience may be different, but I loved the store I worked at.

Cons

The Amazon return customers can be frustrating, and management had a very "customer is always right" attitude.

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