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The Stepping Stones Group

Engaged employer

Ekk Disorganized with No support - Recruiter/Account Manager The Stepping Stones Group Employee Review

1.0
30 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Please read if you are thinking about being a recruiter or educator thinking filling a position through Stepping Stone- I took a position with Stepping Stone after holding down a successful sales role for 5+ years with my previous company with the hopes of advancing my career and growing my skillset while bringing all the skills I learned to a new company. They seemed to have a tight-knit culture and although the turn over was high. The few that have been there a while seemed to really like it.

Cons

It did not take long to realize that the training program was non-existent, they had me shadow current employees and gave me a large manual to read (it’s out of date with their current systems by the way)- after that, you are on your own. Honestly- I feel as though this wouldn’t be that bad, I am a fan of “trial by fire”. Something I learned about sales is that you must be able to fail in order to learn and grow. As a recruiter for The Stepping Stone- I was responsible for trying to fill positions with qualified candidates- but then also meant to manage those that were placed with any needs they had concerning their employment. The problem was that oftentimes the clients who filled a position would call to ask questions related to their employment that should be directed to human resources but everything was so un-organized here that there was no way to connect them with support to get their questions answered. Let alone my own human resource questions. All my superiors that I asked to help either gave me a different solution to tell our clients or tried to pass the buck to ask a different department for the answer, it often seemed like there was no clear way to actually serve our clients with the assistance they needed outside of being placed for the positions we filled. I would not recommend working here if you want to be surrounded by the support you need to be successful as a recruiter. It is clear very quickly why they cannot hold on to top recruiters for more than a year. To those educators that are looking to fill a position- I would suggest thinking long and hard because in my time there- it seemed like there was more lip service than actual support for your important role within your schools.

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The Stepping Stones Group Response
6y
Thank you for your comment, we appreciate the feedback. We have several teams that work diligently to ensure consistent communication is provided throughout the hiring and employment experience and strive to ensure that our employees feel supported throughout their tenure with our company. We are sorry to hear that this has not been your experience. Please reach out to our Human Resources team at 866-600-7598 to discuss further.

Explore other reviews about The Stepping Stones Group

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

* Amazing and supportive recruiter * Incredible perks: stipends for professional development, wellness and licensing * W-2 * Highly supportive * Few documentation requirements * Efficient invoicing * Excellent effort to keep you in same district

Cons

* There's no central hub for all of Stepping Stones online resources. It's hard to keep track of where to find various resources, even when bookmarked.

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The Stepping Stones Group Response
1d
Thank you for your wonderful feedback! We're thrilled to hear that you've had a positive experience with your recruiter, our support, and the benefits available to our clinicians. We also appreciate your feedback regarding resource organization and are always looking for ways to make tools and information easier to access. We’re grateful to have you as part of The Stepping Stones Group!
3.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

You will work alongside many people who have a passion for special education services, whether you are a provider, admin or recruiter.

Cons

Frequent shifts in the management framework and structure over the last few years. Communication across teams is sometimes met with roadblocks.

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