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The Revenue Optimization Companies (T-ROC)

Engaged employer

RUN! Never seen anything like this. - Wireless Specialist The Revenue Optimization Companies (T-ROC) Employee Review

1.0
7 Sept 2023
Recommend
CEO approval
Business outlook

Pros

The pay is ok. Eventually you realize it is not worth it, with the many problems that you go through working there.

Cons

Training: There is little to no training. There was no proper training for employees to even try to retain knowledge. I was thrown out by myself there on my 3rd or 4th day and they expected me to make a sale with no information. I barely knew how to log into system or was not even given a t-shirt yet. No work-life balance: Could not take off for anything even if it was months in advance. Not enough people working there to rotate schedule or even get off for a day. Management: Every hour or even 30 minutes management messages in group chat about sales. If the store is dead, they do not care they just want a sell no matter how you sell it. This creates a hostile and toxic work environment. Management has no clue; they are sometimes no help. Manager does not prepare or demonstrate efficiently. The reginal management has most likely had not been there that long and was not given proper training either. This starts from the top to new hires. Environment: It was nice talking to customers in store. It can get annoying working with Walmart employees in electric department, and everyone is angry and asking for help and you are unable to help all while trying to sell phones. Efficiency: The company's setup is not very efficient. Should be a better way in 2023 to enter in customer's information. The system is repetitive and doesn't have many options to go back, compare plans, or even prices of phones customer are interested in.

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The Revenue Optimization Companies (T-ROC) Response
2y
Thank you for bringing to our attention the need to improve our training efforts. At T-ROC, our objective is to establish successful career paths and promote the growth of our employees from within. We are sorry to learn that our expectations have not been met. Please know that we are taking your feedback seriously and are actively working towards making lasting improvements throughout the company.

Explore other reviews about The Revenue Optimization Companies (T-ROC)

5.0
12 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great environment and good team work.

Cons

No cons experienced during my time working there.

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The Revenue Optimization Companies (T-ROC) Response
2mo
Thank you for taking the time to share your experience. We’re so pleased to hear that you found T-ROC to be a great place to work and that you enjoyed the environment and teamwork during your time with us.
4.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Move Fast and Good Work.

Cons

Thrown in quickly after training.

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