It sucks!! Many weirdos work there! - Authenticator The RealReal Employee Review

1.0
26 May 2025
Recommend
CEO approval
Business outlook

Pros

the food, the food perks and there is an HR office in the building in case they might help

Cons

Omg All I am gonna say is this place is full of WEIRDOS!!!! 90% of them. A bunch wannabe celebrities who think they're something because some purchased brand name clothes to wear. A bunch of bunch of PETTY, SHALLOW, SAHDY people!!! Weird place. You might find some genuine folks among them, good for you but after that, most of them are stuck up all the way!!!

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The RealReal Response
11mo
Thank you for taking the time to share your feedback. We're sorry to hear that your experience at The RealReal did not meet your expectations. We strive to create an inclusive, respectful, and supportive work environment for all employees. While we recognize that every experience is unique, we take all feedback seriously and are continuously working to elevate our culture and workplace. If you’d like to share more about your experience or offer specific suggestions, we welcome you to reach out to us directly at https://therealreal.allvoices.co/.

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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