It's a good start - Photographer The RealReal Employee Review

3.0
12 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Consistent workflow and keeps me active during the day

Cons

A bit lacking in communication with management and no negotiations about pay and compensation.

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The RealReal Response
1y
Thank you for sharing your feedback! We're glad to hear that you're enjoying the consistent workflow and staying active throughout the day. We also appreciate you bringing up your concerns about communication and compensation. Clear communication with our teams is a priority, and we are always looking for ways to improve in that area. Regarding pay and compensation, we recognize the importance of transparency and fairness, and we will continue to review and refine our processes to ensure we're meeting the needs of all employees. Thanks again for sharing your thoughts! If you'd like to discuss this further, feel free to reach out to trrfeedback@therealreal.com.

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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