Good company - Sales Agent The RealReal Employee Review

5.0
12 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Comfortable work environment and professional people

Cons

The distance between home and work is long and exhausting

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The RealReal Response
4y
Thank you for your feedback on The RealReal. We are pleased to hear you enjoyed your work environment and working with Team TRR. We appreciate all of your contributions during your time at TRR and wish you the best of luck in your future endeavors.

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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