I'm a current software engineer doing web development. - Software Engineer The RealReal Employee Review

4.0
12 May 2014
Recommend
CEO approval
Business outlook

Pros

My colleagues are smart, motivated, caring, and enjoyable people. We give each other honest feedback and learn from each other. We've got a nice ping pong culture going.

Cons

At points, I get too much pressure from the business side to accomplish tasks that require time and thought to complete intelligently. When I first joined the company a year ago, the development pace was frenetic as we were just launching a full rewrite of the site. Unfortunately, the first wave of mostly contracted developers were lacking in the skills needed to make a well organized, well functioning site. After some while, we've managed to stabilize and now build better features. There is not enough climate control here in our main warehouse. On hot days, it gets too hot inside.

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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