THE WORST - Valuation Specialist The RealReal Employee Review

1.0
12 Dec 2020
Recommend
CEO approval
Business outlook

Pros

Working with smartish co workers

Cons

12 hour work days and good luck getting a lunch break. 20 yr old management have no respect for other senior managers. Upper management is totally hands off giving no direction and God only knows where they are if they even show up every 2-3 weeks leaving lower level management to take over the “show” and have no experience.

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The RealReal Response
5y
Thank you for sharing your thoughts. We appreciate your feedback as there is always room for improvement. We've implemented management training across all of our departments and locations. As we grow our teams, we strive to create an environment of trust and transparency where all employees feel supported.

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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