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The Learning House

Is this your company?

TLH does not deliver. Management not qualified. - Anonymous employee The Learning House Employee Review

1.0
26 Jul 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Location on 4th Street. Relaxed job duties.

Cons

The people who hold upper management positions are not qualified. The employee turnover rate is extremely high due to the culture of integrity that TLH tries to convey not being upheld. Many employees are hired and promoted very quickly, only to receive little to no extra pay - and if they speak to management about their concerns are then terminated. TLH pushes sales to their potential clients but does not have a strong team to deliver those expectations. People who are hired to work at TLH have extremely varied backgrounds, and more times than not, have no experience in education, instructional design, or higher ed. Once hired, these employees are not given proper training and changes in the company are rarely communicated or documented. The professors that work with TLH personnel would probably be shocked to know that their "expert" course designers, training, and faculty support teams overwhelmingly do not have related degrees (most do not even hold a Master's degree in any field). The other departments have a lot of issues with inappropriate manager relationships- and many employees wonder why some people are promoted with very little experience or high performance rates to management positions. Management does not back up their employees. We have seen countless hard workers be terminated for not upholding unrealistic expectations, and you will never see someone in upper management re-evaluate the culture or their unrealistic demands. The pay is extremely low.

Explore other reviews about The Learning House

5.0
7 Dec 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are really nice and the office space is nice

Cons

I can't really think of any

3.0
14 Jun 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people, as far as co-workers go, are exceptional - talented, friendly, and dedicated individuals. Travel is a plus (when and only if you move into middle to upper management). Communication is improving between departments, which allows for growth and learning across the board. VP of enrollment is very involved and is invested in employees' well being. If sales is your thing, you can certainly move rather quickly.

Cons

The further you move up, the less direction you are given - which is ironic as you are expected to perform in a very specific way. Job descriptions stop after your initial promotion, unless this is something that has changed. Normal office politics, have to learn how to play "the game." Fear is used to motivate tho actually demotivates ethical, good employees. Employees are talked about behind closed doors as if they cannot be trusted or are children. Computer system is just awful and makes Counselors day to day juggle very difficult to maintain with an appropriate or expected amount of stress. Counselors are not actual counselors, this is a heavy sales/recruiting position - not paid enough compared to other campus schools around town though these schools are not considered their competion, according to HR (member of which is unapologetic for company flaws). Company is constantly signing new accounts that are not ready to be launched with materials not being completed and staffing levels not being properly maintained.

5
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