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The Institute for Behavior Change (PA)

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It was a decent experience. I grew to adore my client, I was fortuitous with my case. - Tss The Institute for Behavior Change (PA) Employee Review

2.0
8 Mar 2016
Recommend
CEO approval
Business outlook

Pros

They called me in about a week or so after I had applied. It took about three days of training with the Kirk T. and then I started that next Monday. They move fairly quickly with the hiring process and I loved working with my client. It is a convenient job right out of school that is a decent pay. It also is a beneficial, entry-level position if you are trying to get into the psychology/child-related field.

Cons

I was informed that I would be getting forty hours a week and quit my job abruptly without notice to start for the IBC. The BSC I had told me that my hours would be cut to thirty within two weeks of starting. The fact that they did not let me know this prior left me heated and frustrated with the company. Little did I know-it was only getting worse. Within a month, I had an entirely new BSC who briefed me with that my hours would be cut an additional five coming mid-November, when I had started only in September. So here I was, expecting a forty hour case yet it was slowly dwindling away. I was also driving an hour there and back which was not worth it either. Finally, in January, my hours got cut another five (now down to twenty), and I had it with this place. They do not really take care of the TSS's, which they make the most money off of. You should also have it be known that you will not get paid for the first six weeks-which they regret to enlighten you with unless you ask. Good luck if you get hired. Also, they tended to mess up my paycheck a few times so make sure you keep track of your hours if you do not want to get cheated. I would not work here again and advise others not to. I would suggest another agency that's more advanced, professional and knowledgeable.

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The Institute for Behavior Change (PA) Response
10y
We wish all of our former employees success as they continue to search for satisfying employment experiences. We are in a continuous quality improvement mode at the Institute and, although we have experienced some difficult employment situations over the years, the overwhelming majority of our 100+ staff report a very high level of satisfaction with our organization. We offer training and supervision at a more sophisticated level than any other employer in the field and our expectations of employees are comparably high, so we experience staff turn-over, but not always for the reasons claimed by unsuccessful former employees. Many of our former employees with Bachelors degrees are pursuing Graduate education full-time and return to us when they've received their Masters degrees.

Explore other reviews about The Institute for Behavior Change (PA)

5.0
22 Feb 2022
Recommend
CEO approval
Business outlook

Pros

From my experience, my supervisors always went above and beyond to make sure I was heard and got the help I needed.

Cons

You only get paid for face-to-face time. Your hours are never guaranteed. Might be a good job for a college student or someone just graduating college.

1.0
2 Jul 2025
Recommend
CEO approval
Business outlook

Pros

All supervisors genuinely cared and offered support. The clients and families I worked with made the work meaningful.

Cons

Administration is highly unresponsive. Voicemails and emails often go unanswered, even when related to payroll or urgent client concerns. Payroll is unreliable — deductions are made without proper explanation, and access to paystubs is delayed or withheld. If you disagree with or express concerns to administration, you are often met with defensiveness or silence. It becomes clear that speaking up will affect how you're treated moving forward. The culture is retaliatory — once you advocate for yourself or push back on issues, support starts to disappear. Administration never takes accountability for mistakes or miscommunication and never issues apologies, even when they mishandle sensitive matters or affect your pay. Emotional labor and strong client relationships are undervalued. Field staff are often left out of decisions that directly impact the clients they work with daily.

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