Good Job Bad Management - Sales Specialist The Home Depot Employee Review

4.0
9 Sept 2008
Recommend
CEO approval
Business outlook

Pros

I enjoy working at The Home Depot because in general most of the customers you encounter are grateful for your assistance in just about every department you can be in. As a specialist the designs that I do are unique enough to be interesting which really helps break up the day in day out of this job.

Cons

The worst thing about The Home Depot is the atmosphere of low morale. In my opinion this stems from the reluctance of most managers to make a solid decision and communicate this to the employees. It seems to me most of the middle management (ASM and SM) are so worried about giving the okay to something that could prove to be "wrong" that they would rather pass the buck. Not being in middle management I am not sure what pressures the upper managers (DM) put them under but it seems to be a great deal more than needs to be put on them.

Explore other reviews about The Home Depot

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing work environment. Many opportunities to learn.

Cons

Have to go to days to grow

5.0
24 Apr 2015
Recommend
CEO approval
Business outlook

Pros

The Home Depot has a solid moral compass. They aren't about sacrificing their ethics for the sake of a sale, which I love. They also hire a diverse group of people and give a lot back to the community. They offer a lot of benefits and little treats for their employees. Although they push their associates to meet quota, they're realistic about what can and can't be accomplished.

Cons

Home Depot has two different sides to it. Store associates and those of us considered "store support" who are payed by the vendors but work in the stores 100% of the time. I constantly hear about how store associates are stressed out by management and their hours are being rearranged a lot, cut, and they often are stretched thin due to lack of full staffing. "Store support" associates who do merchandising have it better than those who work in specific departments. However, you never really gain knowledge unless you have the time to look things up and read packaging.

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The Home Depot Response
11y
Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities. We strive to provide an environment where associates feel they’re valued, treated fairly and respected.
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