10 Apr 2025
The Hoffman Agency Response
1yThank you for taking the time to share your feedback. We’re disappointed to learn that your experience at Hoffman was less than ideal. We take your feedback seriously and see them as a valuable opportunity to improve. We have taken your initial feedback onboard, and would like to share our response and views with you.
- Promotions at Hoffman are guided by a 360-degree feedback process that incorporates perspectives from managers, peers, and senior leaders. We strive to ensure that decisions are based on performance, impact, and potential—not favoritism. Still, we recognize that perception matters, and we are continually working to reinforce fairness and transparency across the board.
- We understand that certain roles and moments (e.g. during key client campaigns, activations and peak periods) can involve significant demands. We do not view overwork as a sign of commitment, and we generally endorse reasonable and practicable flexible work arrangements and compensation leave when needed. That said, we acknowledge we can do more to consistently recognize and support the efforts of our people.
- More importantly, we’re a workplace that does not tolerate bullying, and we take such allegations seriously. Respect, inclusion, and professionalism are non-negotiable. If behaviors such as office politics, gossip, or exclusion are being felt, we want to understand and address them. Leadership is expected to be visible, accountable, and approachable—if there have been gaps in that experience, we are committed to closing them.
- Our hybrid and remote working policies are built on mutual trust, and we review each request within reason to prevent abuse. We regret any inconsistency in how these are experienced and are working to ensure that expectations are applied equitably across all levels of the organization.
If you're open to sharing more, we encourage you to contact us directly at HA-APAC-HRBP@hoffman.com. We are committed to listening, learning, and doing better.