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The Hanover Insurance Group

Engaged employer

It was a decent job while it lasted. If you want a foot into understanding insurance it's a good way in. - ISP The Hanover Insurance Group Employee Review

2.0
28 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Smaller insurance company. Nice incentives for employees. Great holiday parties.

Cons

As an ISP, Anyone with Good sales advances automatically. They don't really tend to look at what was done the right way or in favor for the customer. Upper management cares about sales, and average handle time. Typical call center environment except in a smaller environment.

Explore other reviews about The Hanover Insurance Group

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Excellent Culture stands out the most for sure.

Cons

None that I am aware of.

4.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work/life balance. Manageable workload. Clear expectations.

Cons

Payment structure could be better, but the same could be said for most carriers.

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