Stressful environment with overworked management and poor treatment - Server/Bartender The Hampton Social Employee Review

This job is one of the most stressful jobs I have ever had. You are consistently given far more tables than you can reasonably handle at once, especially if you are a bartender. It isn’t so much that you have a lot of tables at any given time, it is more so the fact that you will be sat 6 tables all at once over & over again for 6-9 hours straight. So you are running around in this restaurant that, during the summertime, reaches temperatures of over 90 degrees daily and you have no time to stop and hydrate. You are essentially expected to run like a machine with no bodily needs. They over work their best employees, running them into the ground, and then act shocked when people either check out or quit without notice. Everyone who works here seems to hate it and be stressed out all of the time, especially the managers. There is this fake veneer of professionalism and happiness at first, but beneath it all, the managers are extremely over worked, exhausted, and mistreated. This causes some incredibly hierarchical and competitive behavior. One of the managers often bragged about only sleeping three hours at night, having no personal life, or staying in the restaurant all night working, which is obviously unhealthy. This self loathing that some of the managers have causes them to take their frustrations out on you by constantly flexing their power over you in very specific and odd ways. The GM would constantly tell me incredibly alarming and inappropriate things. He would also behave very tyrannically and would seemingly derive pleasure from belittling you and making you uncomfortable. The CEO, who lives in a completely different state and realistically does nothing for the company will come in once a year. During this time he will bring in at least 12 of his family members or friends, and maybe a tik toker to record him pretending to be involved with his own company. Then, he will dine at the restaurant for hours, ordering an obnoxious amount of food and drinks, while treating the staff as if they are peasants. He will then proceed to berate all of the employees and managers, sending things back, and standing by the bar hovering over you as your work. Mind you, this man has never met you prior, and if he has, it was likely very briefly and he definitely didn’t make it a point to learn your name. He doesn’t know anything about the employees or the day-to-day workplace happenings, yet he will come in and behave both tyrannically and arrogantly. I think that he believes that he should be treated like he is famous or something simply because he owns the restaurant. His ego is incredibly inflated, which is made even more clear by the fact that you are forced to include in your introduction at tables that the restaurant is a Parker Hospitality restaurant (his last name). Additionally, all of the higher up managers are best friends he hired who all behave exactly like him. These people are frankly the worst, and are the sole reason that the restaurant is a horrible place to work. They are rather detestable, so it is not shocking that the business idea they conjured up would also be awful and run horribly. On top of all of that, they act like they are incredibly loaded, as marked by their lavish lifestyles, but then they claim that the restaurant doesn’t have enough money. They won’t fix things that break, nor will they fix horrible leaks, causing roaches and water drippings to fall from the ceiling on a regular basis in the back of house. They won’t give out raises to employees who have worked there for years and who definitely deserve it. Furthermore, if you are a sever or bartender, they force you to repeat a 5 minute robotic spiel at every single table. A spiel isn’t necessarily a bad thing, however, this one is absolutely unreasonable. You have to remember multiple pages of text and read them off to EACH table verbatim. It isn’t that they simply want you to touch on important things that every server or bartender should already know to touch on—they actually expect you to verbatim repeat the exact same paragraphs at every single table. Mind you, they aren’t even intelligent to have written this spiel themselves, instead, they had ChatGPT write it, making it even more robotic and insincere sounding. The food is over priced, and the customers who you will deal with on a regular basis will probably treat you like garbage too, at least at the location I was at. The managers are forced to placate each customer, regardless of whatever the issue may be, so even if a customer is absolutely in the wrong, the manager will side with the them. Overall, I do not recommend working here unless you are fine being miserable everyday and having the managers take their self hatred out on you.