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      The Guide Dogs for the Blind Association

      Engaged employer

      The Guide Dogs for the Blind Association reviews

      Great work with dogs, but poor decision-making affects morale - Anonymous Employee The Guide Dogs for the Blind Association Employee Review

      2.0
      3 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The dogs and the amazing work they do

      Cons

      The decision making at the higher levels. The new structure is awful and despite there being some acknowledgement of that, nothing is being done to change it, resulting in confusion and low morale all round.

      avatar
      The Guide Dogs for the Blind Association Response
      3w
      Thank you for sharing your feedback. We appreciate your recognition of the important work our teams do and the impact of our mission. We’re sorry to hear your concerns about decision-making and the recent structural changes. We recognise that change can create uncertainty and affect morale, and we are actively listening to feedback to better understand where improvements are needed. Your point about involving employees more closely is well taken, and we are continuing to look at ways to strengthen how we gather and act on colleague feedback. Thank you again for taking the time to share your views.

      Explore other reviews about The Guide Dogs for the Blind Association

      1.0
      24 Mar 2026
      Training and behaviour advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      A very worthy cause and rewarding when it goes right Different locations have different cultures and may be more positive than my experience in a regional hub

      Cons

      Many trainers still stuck in a punishment mindset, commonly saw dogs collar checked and shouted at, on one occasion witnessed a trainer suspend a dog off the ground by the neck. Raised concerns with management, nothing was done and quickly realised I was being viewed as the problem, told in the same conversation I just didn't understand what it takes to train a guide dog. Tried to escalate to HR, literally stonewalled, absolutely no interest. Bullying and cliqueish culture and management promoted above their competence, overseeing areas in which they have no knowledge or experience. Poor institutional understanding of dog behaviour and training. Deeply entrenched resistance to change.

      1
      avatar
      The Guide Dogs for the Blind Association Response
      1mo
      Thank you for taking the time to feedback on your experience of working with Guide Dogs, and thank you for raising your concerns. This is not the environment nor the type of behaviour we would ever wish to condone or ignore, and the welfare of our dogs, colleagues and service users is of utmost importance to us.
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      The Guide Dogs for the Blind Association reviewsThe Guide Dogs for the Blind Association Anonymous Employee reviewsThe Guide Dogs for the Blind Association review