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The Guide Dogs for the Blind Association

Engaged employer

Bullying and harassment far to common - Anonymous Employee- Former Employee The Guide Dogs for the Blind Association Employee Review

1.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Passionate and dedicated front line staff.

Cons

Bullying and harassment far to common and not dealt with effectively. Reward for failure and lack of accountability. Management do not live the values.

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The Guide Dogs for the Blind Association Response
1mo
Thank you for taking the time to review your experience of working at Guide Dogs and thank you for your commitment for the time you were with us. We're sorry to hear that your time had some experiences that were not aligned to our behaviours or the high standards we expect. We don't always get everything right, but we are working hard to be better so that we can deliver the best experience to our colleagues, service users and dogs. We'll continue to look at feedback and do all we can to ensure we have the right behaviours throughout the organisation.

Explore other reviews about The Guide Dogs for the Blind Association

1.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

A very worthy cause and rewarding when it goes right Different locations have different cultures and may be more positive than my experience in a regional hub

Cons

Many trainers still stuck in a punishment mindset, commonly saw dogs collar checked and shouted at, on one occasion witnessed a trainer suspend a dog off the ground by the neck. Raised concerns with management, nothing was done and quickly realised I was being viewed as the problem, told in the same conversation I just didn't understand what it takes to train a guide dog. Tried to escalate to HR, literally stonewalled, absolutely no interest. Bullying and cliqueish culture and management promoted above their competence, overseeing areas in which they have no knowledge or experience. Poor institutional understanding of dog behaviour and training. Deeply entrenched resistance to change.

1
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The Guide Dogs for the Blind Association Response
1mo
Thank you for taking the time to feedback on your experience of working with Guide Dogs, and thank you for raising your concerns. This is not the environment nor the type of behaviour we would ever wish to condone or ignore, and the welfare of our dogs, colleagues and service users is of utmost importance to us.
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