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The Customer Center

Is this your company?

The bad far outweighs the good - Assistant Manager The Customer Center Employee Review

1.0
16 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Experience for your resume. The job can be somewhat laid back if the traffic isn't high that day.

Cons

So many cons. 1. They do not pay. When I would interview potential candidates for the job, 99 percent would decline once they heard about the minimum wage pay. I myself had to ask for a raise to 11.50 as a sales rep. The low salary they gave me, combined with never leaving on time and having consistent employees you could trust to leave alone. 2. The Stagnant Leadership Team: The company has had the same group of men who at one point were very successful salespeople, in the 90's that is. The regional managers are all more of that same vibe, only younger. They push for more of the same failed tactics. 3. The commission structure: They always found ways to never pay you, and the structure is all based around New Activations, but in reality you'll be dealing with existing customers the majority of the time.

Explore other reviews about The Customer Center

5.0
11 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Very family like. Upper Management is straight forward and involved in all aspects of the business. If you work smart you will be successful and have you have the tools and training to do so

Cons

Turn over is high like most retail but that’s not in fault of the company, I guess better recruiting would be my only thing to say that needs improvement

2.0
9 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Managing a large team and training

Cons

Poor work life balance poor pay poor upper level management

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