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The Custom Companies

Engaged employer

It's a regime run by two people that love money more than people. The turnover due to management is alarming. - Anonymous employee The Custom Companies Employee Review

2.0
18 Apr 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexibility, company perks I.e. Sporting events and other activities. Pay is on par with the industry. There are no other pros that are worth mentioning.

Cons

Fear of losing your job at all times, the worst internal communication of a company I've ever seen. Management is against you at all times. Fear and intimidation are the rulers here and anyone that falters will be let go.

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The Custom Companies Response
8y
Thank you for your comment. It is unfortunate you seemed to have such a bad experience. Not knowing what department you were in and how long you were at the company it is difficult to address specifics. As far as communication: we have a newsletter that goes to all employees every two weeks with their paychecks (The HR Talk); we have a much larger quarterly newsletter that goes to employees and is posted on our website; most all departments hold meetings at least weekly and those meetings are a 2-way street for communication (to give and receive information); most importantly we have an open door policy that allows people to speak with whomever they wish about their needs and concerns and issues--positive or negative. Employees are always directed to their manager for the quickest and easiest way to address concerns but anyone can speak with the owner and any other member of the management team at any time. As far as other fears that you intimate our employees have...employees generally lose their jobs themselves. If an employee is not performing, they are evaluated, assisted and if necessary placed on an improvement plan to help correct the deficiencies. We have had employees successfully complete these plans and others have not. If employees violate policies they are warned and if the behaviors continue the employee has chosen to not follow policies and is terminated. Our employees enjoy working with others that have good work ethics and follow the rules. Finally, if anything our management leans over backwards to give employees as many chances as possible. We take the time to find and train our staff and want them to be successful We look forward to showing our prospective employees our culture, mission and values and having them join our team!

Explore other reviews about The Custom Companies

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The routines become familiar pretty quickly Hands-on experience in freight and logistics operations Most coworkers are helpful and quite nice Fair compensation

Cons

Lots of energy required to get through busy days

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I’ve had a great experience working here. The leadership team genuinely cares about employees and creates an environment where hard work is recognized and appreciated. The company has a family atmosphere, everyone is willing to help each other, and there are opportunities to learn and grow. It’s refreshing to work for an organization that values customer service and teamwork. Management trusts employees to do their jobs and gives them the autonomy to make a difference. Overall, it’s a fast-paced but rewarding place to build a career.

Cons

Honestly, I don’t have any significant complaints. Like any growing company, there are occasional challenges, but leadership is always willing to listen and find solutions. The positives far outweigh any minor issues.

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