Customer Service - Product Specialist The Container Store Employee Review

3.0
11 Sept 2024
Recommend
CEO approval
Business outlook

Pros

The customer service is great and we pride ourselves at being the best.

Cons

We don’t always have enough people to help everyone.

Explore other reviews about The Container Store

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Their business, benefits and products are all incredible.

Cons

My position did not allow for a healthy work/life balance. I was never "off".

1.0
29 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

All the pros went out the window with new management

Cons

-Full return back to office- immediately! - Leadership believes you should be available whenever they want to have a conversation -Zero direction at all times -The culture is what made TCS great, that’s gone now

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