Not what it used to be - Anonymous employee The Container Store Employee Review

3.0
25 Aug 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great employees, hard workers, positive intentions

Cons

employees are underpaid in the industry. They used to be paid competitively but with the cost of living increasing it is not enough money to live off of. Can't keep part time employees so you are always having to rehire and people leave because they get more money at other companies. The company used to do so much training and now they just throw employees out into the wild. Foundation principles are those of the past. Too many people you have to contact to get issues resolved. With limited employees working and consistent customer issues it is beyond a stressful work enviornment.

Explore other reviews about The Container Store

5.0
24 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing management, I can't complain about that.

Cons

No cons really, they made truck days fun.

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Cons

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

3
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