Top 100? - Leiter Auditmethoden / geschäftsführender Direktor The Container Store Employee Review

2.0
5 Nov 2018
Recommend
CEO approval
Business outlook

Pros

Great products. Non-competitive work environment. Friendly managers.

Cons

I was hired as a prime-time sales associate... a cute way of saying part-time. It was non-commission, which sounds fine, until you realize you are expected to sell $10,000 - $20,000 closets on a slightly above minimum wage. Stores are seriously understaffed. You will sweat running from one end of the store to the other trying to help your customers. Have a great idea regarding visuals? Forget it. Absolutely everything is done to a “photogram”. Even if you can do better... Even if managers agree... there is no room for great ideas unless they are decided, and implemented, by corporate. TCS was a big let down. The way they label items on the shelves compared to what the product says it is, confuses customers and staff at times, unless you’ve worked there a year or longer... 10,000 skus... plus Elfa, plus TCS Closets... Sales associates ought to earn $20.00/hour at this company. Corporate and those that think this company is what it “used” to be is drinking some very sweet kool-aid. It’s a fabulous place to shop. And Elfa is a truly remarkable product, but there are certainly better retail jobs paying the same where you’ll do half the work, and have a store that is fully staffed.

Explore other reviews about The Container Store

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Their business, benefits and products are all incredible.

Cons

My position did not allow for a healthy work/life balance. I was never "off".

3.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Cons

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

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