Constant Change - Employee The Cigna Group Employee Review

3.0
15 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Company says they are supportive of diversity, equity and inclusion. Raises and bonuses are predictable every year. PTO is good for salaried positions.

Cons

Constant change at all levels - reorganization, rolling out processes half-baked, no support when things go wrong, scrambling to plug holes. Company is losing a lot of talent - much of it people leaving to take better paying jobs elsewhere (40% better pay for the same mid-level salary job, in some cases). Cigna does not pay at the top of the market range for almost any role, so you need to negotiate hard with HR from day 1 to get as much money as you can. Multiple recent Town Hall events where someone asks about cost of living adjustment, and the answer is always that "We're a pay for performance organization; we will not consider this". Meanwhile, the rest of us are left to pick up the extra workload when someone leaves. It sometimes takes months for a replacement hire to be found. There's no extra pay or compensation for doing the extra work at this level. Bonus/merit is once a year in March. Also, there's a loyalty tax if you stay with this company. You get 2.5 - 3% raise each year but then new people come on board and make more in salary on day 1 than someone who has been in the role 10+ years. It's a shame. The company has 73,000 people, so if you want to advance your career, you have to network. It's about who you know, who you can get in good graces with, not what you know or how talented you might be. They preach a lot about diversity, equity and inclusion, but if you look at the Board and Executive Leadership Team, look at who is getting promoted with all of the constant changes and reorganizations, it's often white men. Not seeing a lot of women or people of color regularly being moved up the ladder.

Explore other reviews about The Cigna Group

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company with great benefits.

Cons

Pay raises are yearly but not significant.

avatar
The Cigna Group Response
2mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
avatar
The Cigna Group Response
2w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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