Work/Life Balance is great! Everything else is meh! - Anonymous employee The Cigna Group Employee Review

3.0
28 Mar 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Depending on your business unit, hours can be modified to accommodate your personal schedule. Telecommuting is an option. Good number of PTO days from date of hire, and the ability to buy up to 5 more at open enrollment. Management is laid back and flexible. There is little micromanaging, but this varies by department.

Cons

Salaries and Wages: This company is notorious for its low salaries. Pay scales are classified, top secret information. Raises can vary, but hover around 1% annually, which does not even keep up with cost of living increases. No credible explanation can be given by management why exemplary employees with outstanding reviews deserve such pitiful raises. You are told that there is a limited bucket of money for the whole department. So if your position isn't the department favorite, and you don't rank high up on the totem pole, you will be left with the scraps. Bonuses: There is no rhyme or reason to the calculation. No way to quantify it, and half the time, management does not even know if your position is bonus eligible or not. Bonuses are minimal and do not make up for the "decrease" in pay after annual reviews and increases. Promotions: Regardless of the market value for the new position, your new salary will be based on your current role. Yes, it is based on what you make before you are promoted, and is capped at a 5-10% increase. The only way to make what the position warrants is to the leave Cigna and come back at a higher salary. Benefits: Awful! The company only offers high deductible health plans to employees. These also come at a high cost per paycheck. Dental and vision are ok, but nothing to write home about. Culture: Different rules apply to different folks. If you are not one of the favored, you will receive different treatment. Education, regardless of major, is also valued over common sense, hard work and decency.

Explore other reviews about The Cigna Group

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company with great benefits.

Cons

Pay raises are yearly but not significant.

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The Cigna Group Response
2mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
5.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

I was based at Cigna’s Bloomfield headquarters and thoroughly enjoyed my time there. I had the opportunity to work alongside exceptionally smart, action-oriented colleagues and business partners who were knowledgeable, responsive, and dependable. People knew their subject matter, provided direct answers, and consistently followed through on their commitments. The organization was highly professional, well-managed, and organized. The Wilde Building had a positive, forward-thinking energy that made it an enjoyable place to work. The cafeteria offered excellent food options, and the views overlooking Gillette Ridge Golf Club were a nice bonus. 30% annual bonus was greatly appreciated. Finally, I personally believed in the leadership of the CEO and the entire ELT.

Cons

During my two years with the company, I reported to three different managers, which created instability. One manager, in particular, created significant challenges for both the broader team and me. Multiple team members raised concerns with Human Resources, but no action was taken. The company also regularly conducts smaller-scale workforce reductions and position eliminations. These actions can occur across various departments and at different times, which creates uncertainty among employees. Because these reductions are small, they don't trigger a WARN Act or receive media attention. As a result, employees feel a heightened sense of job insecurity regarding future organizational changes.

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