2.0
8 Dec 2014
Former employee
Glendale, CA
Recommend
CEO approval
Business outlook
Pros
Good/decent benefits. Good PTO accrual, very laid back place to work with regards to dress code and hours.
Cons
Everything else. Management has changed style from hands off approach to micromanagaing down to the very minute what you do with your day. While hours are still very flexible, when logged in must account for, as stated previously, every minute of your day. Take too long to close a case? Why? Take too short to close a case? Why? Need more work?