One way or another, Cigna leadership will expect more and more without rewarding their people. - Senior Advisor The Cigna Group Employee Review

1.0
6 Sept 2021
Recommend
CEO approval
Business outlook

Pros

Cigna has some great and very intelligent employees. Fortune 12 leverage with WFH policy that allows for flexibility.

Cons

Leadership. Or lack there of. Managing Directors getting paid mid 6 figures take no accountability for poor employee satisfaction surveys. Cash bonus instead of increase in salary after years of intervention work. Multiple High Band 5 and Band 6 leaders bullying lower level colleagues in some cases resulting in the employee quitting. Subjective performance reviews conducted by highest level leadership with no feedback nor improvement deliverables designed to be able to continue rewarding highest paid, long tenure employees and allowing poor, tactical, micro-managing, unknowledgeable Managing Directors and VPs independently lead their teams into mass chaos, long hours and even health related issues stemmed from the absolutely insincere, high school culture.

Explore other reviews about The Cigna Group

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

An amazing group of teams that are very knowledgable

Cons

A lot of bureaucratic processes that delay rewarding hard working individuals.

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The Cigna Group Response
1w
Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.
4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
1mo
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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