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      The Cigna Group

      Engaged employer

      The Cigna Group reviews

      Intern at Cigna - Intern The Cigna Group Employee Review

      4.0
      17 Jul 2021
      Intern
      Recommend
      CEO approval
      Business outlook

      Pros

      - Good pay - Good experience working with my team

      Cons

      - Can be slow at times, especially with communicating across functions - Experience heavily dependent on who your manager is

      Explore other reviews about The Cigna Group

      5.0
      2 May 2026
      Director of operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong focus on customer service and employee satisfaction

      Cons

      Insurance premiums can be expensive but overall benefits are comprehensive

      avatar
      The Cigna Group Response
      1mo
      Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
      3.0
      10 Jun 2026
      Chat support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay and wonderful benefits

      Cons

      Supervisors sneaking in while you're on a chat to live monitor you is micromanagement and it started being annoying with the petty meetings. Cigna allows their members to chat in and speak to you rudely about complex claim issues that should be called in. It is only so much you can explain via chat.

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