Great place to work with only a couple of caveats - Informatics Senior Specialist The Cigna Group Employee Review

4.0
11 Apr 2010
Recommend
CEO approval
Business outlook

Pros

Flex time, telecommuting part-time opportunities available depending on department, good salary and bonus, very generous time off (at band 4, starting with 23 days paid time off a year with option to buy another week off), partnerships with various charities (including United Way), encourages employees to volunteer in community, I personally have a great manager, location in Bloomfield has other great perks making life easier including onsite cafeteria, gym, health clinic, physical and massage therapists. Pros far outweigh cons, at least for now.

Cons

worst help desk ever, not good health insurance benefits (HRAs and HSAs - consumer-driven health plans), very little diversity in upper management (very few women or other minorities) is discouraging, cheap about offering training to employees. Merit pay system (determination of raises) not very good - management has to grade direct reports on a "curve", giving a certain distribution of performance ratings, which in turn determine raises given. System is unfair and does not promote teamwork.

Explore other reviews about The Cigna Group

5.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong focus on customer service and employee satisfaction

Cons

Insurance premiums can be expensive but overall benefits are comprehensive

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The Cigna Group Response
1mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and wonderful benefits

Cons

Supervisors sneaking in while you're on a chat to live monitor you is micromanagement and it started being annoying with the petty meetings. Cigna allows their members to chat in and speak to you rudely about complex claim issues that should be called in. It is only so much you can explain via chat.

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