Weak company cultural from the inside out.. Inexperienced mid-level managers.. lots of corporate politics. 2.5 Stars - Consultant The Cigna Group Employee Review

3.0
25 Nov 2013
Recommend
CEO approval
Business outlook

Pros

Pay rate is better here on the corporate side in comparison to mid-level agencies. The name "Cigna" on your resume is reputable and familiar. If hired full-time, take advantage of Cigna's CRG (Colleague Resource Groups), this can help introduce new colleagues and resources to become fully engaged at the company. Cigna's CEO, David Cordani, seems like a genuine leader. He's inspiring. Cigna is a fast-paced environment, and they utilize latest marketing and sales tools in the industry. The brand image of Cigna seen in its current advertising campaigns is looking bold and better from years past.

Cons

Lack of a dynamic, young professional workforce probably due to corporate politics and inexperienced mid-level managers. Lack of professional development for employees. From my experience and what I saw on my team, the mandated Development Action Plan (professional development plan) is somewhat of a joke. Manager never kept professional development meetings. Seems like senior manager wanted to move quickly to the top of the ladder and became too busy for lower level direct reports. If you're looking for a technology advanced and innovative company, this may not be the place for you. If you want your ideas heard and supportive management, corporate politics makes this very challenging.

Explore other reviews about The Cigna Group

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

An amazing group of teams that are very knowledgable

Cons

A lot of bureaucratic processes that delay rewarding hard working individuals.

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The Cigna Group Response
3d
Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.
4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
3w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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