Ok but needs improvement - Anonymous employee The Cigna Group Employee Review

3.0
11 Aug 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Large company so it is easy to move around Great Benefits (401k, vacation time, health/dental/vision) Opportunities for training if you have supportive management.

Cons

A lot of dysfunction and lack of leadership in middle management; very uncommon to find management that actually supports their employees and assists with their career. A lot of middle management have no leadership training and are clearly interested only in their own advancement. Culture claims to include focus on work/life balance, but that is not consistently supporting. It is very hard to get a decent pay increase once you are in the company, even if you get a promotion unless you fight adamantly and have a manager that is willing to advocate for you. There is a lot of red tape, which is to be expected for a large/older company.

Explore other reviews about The Cigna Group

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Good learning opportunity. Good management

Cons

company is downsizing and sold off my business unit, resulting in layoffs

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The Cigna Group Response
1mo
Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!
4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
3w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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