Biased and Petty - Certified Pharmacy Technician The Cigna Group Employee Review

2.0
4 Jun 2012
Recommend
CEO approval
Business outlook

Pros

The work is challenging but not hard to learn, the people are great and you get a lot of vacation. Pretty good money for Sioux Falls. We used to have fun working here when the atmosphere was relaxed and not Big Brother as it is now.

Cons

Everything is based on productivity "stats" and only so many people in a dept can be rated Outstanding; if more than that number perform similarly, they must be downgraded. Raises are used to reward or punish politically, not truly performance based. I have had no raises for 3 years. This year I was Outstanding but I didn't meet one metric by 3/1000ths of a point - which means I earned 997/1000ths of that point. It's very difficult to get sick or vacation days when you need them, and our pensions were frozen. The health insurance costs more for less each year and has stopped covering my major medications. People are fired for very little reason sometimes.

Explore other reviews about The Cigna Group

5.0
25 May 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Great work environment and people

Cons

No cons that I can think of

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The Cigna Group Response
3w
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
avatar
The Cigna Group Response
2w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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