they expect you to take an insane amount of emotional abuse - Call Center Agent The CMI Group Employee Review

there are so many downsides. all they care about is productivity, and how much money you can bring into the company. this is a terrible place to work if you suffer a mental disability. they expect you to take an insane amount of emotional abuse from customers and managerial staff because "that's what we pay you for". that was a direct quote from a team lead