CSR ROLE - Customer Service (CSR) Terminix Employee Review

Management was always willing to help

Sometimes it felt like they were micro managed

Take home work truck and okay benefits.

we used to get a couple days off the end of the month to help recoup, but that's gone now Also Employees are pressured to submit sales leads or risk being scheduled for mandatory Saturday shifts. Stops are often completed early in the system to improve performance metrics, creating inaccurate reporting. This leaves fewer scheduled services for the following month, forcing employees to scramble to find additional stops just to meet their production goals.